Western Sydney is dedicated to delivering exceptional services to our clients. We greatly value all feedback, including compliments and complaints, as it presents us with a valuable opportunity to enhance our services and systems.

We’re eager to hear from you about what you appreciate in our services and any areas where you feel we can make improvements. Our commitment includes promptly acknowledging complaints within 24 hours and actively involving you in every step of the resolution process.

At Western Sydney, we handle complaints in a fair, efficient, and timely manner. While you’re welcome to provide feedback or complaints anonymously, sharing your name can assist us in seeking further information if necessary.